That's why we're continually improving the quality of our data collection by using the latest technologies to deliver results.
Our interviewing software system allows real-time monitoring, verification and two-way communication with our field interviewers with an emphasis on the following quality assurances...
Communication
We believe in team feedback and our system allows for a communication link between our field managers and our field interviewers. Our devices are equipped with cellular LTE capabilities which enable the immediate transfer of completed interviews and the ability to communicate with our field staff. Clear objectives and feedback are crucial to a successful project.
Silent Recording
Audio recording of interviews, in full or in part, enable our quality control managers to “listen in” , monitor interviews , and spot any discrepancies in the interviewing technique and in the transcribing of open-end verbatim answers.
GPS Capturing
GPS location is captured for every interview and verified within studies specifications. Our quality control manager can confirm exactly who did what, when and where.
Length of Interview
The interview length is recorded and compared to the study average. Reviewing the duration allows us to quickly spot interviews that do not meet the expected questionnaire length.
Quota Control
Quotas are programmed to follow study requirements and are closely monitored at all times.
Verification and Monitoring
We strive for 100% verification based on the above procedures. Surveys requiring clarification are sent back to the interviewers for review.
Network research
1101 Kingston Road, Suite 270
Pickering, ON L1V 1B5
CANADA
Ph: (905) 839-7635
TF: (877) 534-1294
Fax: (877) 772-3223
mail@networkfield.com
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Proudly 100% Canadian owned & operated. |
Our Commitment
Together with our clients we work to provide reliable, exceptional quality data collection & field management services.
We strive to always deliver a level of service that exceeds the expectations of our clients so they never feel they need to look anywhere else to get the best data collection service in Canada.
We strive to always deliver a level of service that exceeds the expectations of our clients so they never feel they need to look anywhere else to get the best data collection service in Canada.
Proud Members of...
As an ESOMAR Member, Elaine Robbins complies with the ICC/ESOMAR International Code on Market and Social Research and ESOMAR World Research Guidelines